DELIVERY & RETURNS
DELIVERY
We endeavour to dispatch all orders within 1-2 working days, however please note this can change during busy periods.
We take pride in our shipping methods, ensuring that your orders are carefully packaged and delivered in a timely manner.
Our shipping costs are transparent, and we aim to provide the best value for our customers. Shipping is calculated at checkout and you can choose your delivery options at this stage.
Spend over £250 for free delivery (UK Mainland only).
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Standard Delivery Items:
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Royal Mail Tracked 48 Hours - £3.50
Royal Mail Tracked 24 Hours - £5.50
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase. If you change your mind or are dissatisfied with a product, our straightforward return and exchange policy is designed to make the process hassle-free for you. We believe in building trust and confidence in every purchase, ensuring that you can shop with peace of mind.
Goods Damaged in Transit or Faulty Goods
When you receive your order, please check it carefully and if there are any problems, please ensure you notify us within 24 hours of delivery via email at theprintlocker24@gmail.co.uk
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We will request that you send photographs in the first instance. We may then arrange for your order to be returned to us for evaluation.
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Exchanges
Changed your mind? No problem. The fastest way to ensure you receive the product you want is to return the item you have and make a separate purchase for the new item. If you have changed your mind, you will need to arrange and pay for the items to be returned to us. Email us at theprintlocker24@gmail.co.uk within 48 hours and we will tell you where to return your item to.
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Refunds
Please refer to our Refund Policy.